Customer Reviews

"We are very happy with the finished product. I have never had a contractor clean up after the job was done as did your people. We are extremely happy with all aspects of our experience with LaCrosse Fireplace. You sold us what we wanted, you installed when you said you would. Your follow-up to our questions were immediate. All we can say is, nice job by your team. We would definitely recommend your company to our family and friends!"

"A great experience start to finish. We LOVE our new fireplace and use it on a daily basis. Thank you so much for the coffee mugs, coffee, and hot chocolate! Supporting local business is a win-win. We will definitely continue to recommend LaCrosse Fireplace Company!"

"Service, Quality, and Follow-up were exemplary! The issue with our remote was addressed in a timely manner and with terrific courtesy. Problem completely resolved. We never felt our issue was put on the backburner - great job of keeping us informed on progress. Thank you!"

"As we sit in front of our new Heat & Glo Fireplace, enjoying the warmth, we are thinking about the great experience we had working with your company. The professionals we worked with were great in helping us select the right insert for our fireplace. All our questions and concerns were addressed and answered appropriately, the installation went smoothly and was finished in a timely manner. Everyone was easy to work with throughout the procedure. Thank you for everything!"

"Thank you! We love our new fireplace. It looks great!"

"Just to let you know that we love our new Sapphire stove! Your install crew was so very polite and efficient, taking care to not damage our wood floor or walls, and cleaned up after themselves. They consulted us throughout the process, offering different choices and advice on placement, allowing us to feel as though we were part of the team! Thanks!

"I was very pleased. The initial assessment was awesome! We were able to get a superior product at the same price because our gentleman took the time to realize we had a masonry fireplace and gave us all new options!"

"We absolutely love the Quadra-Fire Cumberland Gap wood stove. It burns clean and efficient, and heats our main floor and upstairs (about 2,500 sq. ft.) very effectively. It looks beautiful too!"

"Very pleased. Have referred friends to La Crosse Fireplace Co."

"Love the gas insert! Great store and great salesperson. Great Installers and very competitive prices. Would buy from them again."

"We need a fireplace downstairs and will be back when we remodel our lower level next year"

"Great Products (Fireplace and Stone)"

"We have worked with LaCrosse Fireplace Co. before and we were very happy with their work. This is the second fireplace we've installed and again we were very pleased with the company. The installers were great to work with and know the product. We would come back again if the need presented itself!"

"Everything went smooth from beginning to the end!"

"We really enjoy the fireplace and you also did a great job on the custom mantel. Great job and we had a Heat-n-Glo fireplace at our previous home. Thank you!"

"Best thing I have done to upgrade an old wood inefficient fireplace. Looks great! Don't have to use electric baseboard for heat and electric bill has lowered. Fireplace works great with remote. Salespeople helped immensely with options to make the finished product look good."